Last Updated: 02 – 02 – 2026

1. Introduction

Unik E Cig (“Unik E Cig”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our customers, visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Visit our website: https://unikecig.com
  • Purchase products from us
  • Communicate with us or use our services

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

Information that can identify you directly, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Payment-related information (processed securely through third-party payment providers; we do not store full card details)

2.2 Browsing & Technical Information

Collected automatically when you visit our website:

  • IP address
  • Browser type and version
  • Device information (device type, operating system)
  • Pages visited and time spent on the website
  • Referring URLs and click activity
  • Cookies and similar tracking technologies

2.3 Marketing & Communication Information

We may collect information related to your communication preferences, such as:

  • Preferences for receiving marketing communications
  • Feedback, inquiries, or responses submitted through forms, email, or other channels
  • Reviews or messages submitted on our website (where applicable)

3. How We Use Your Information

We use your information for legitimate business purposes, including:

3.1 Order Processing & Fulfillment

  • Processing orders and payments
  • Shipping and delivery coordination
  • Providing order confirmations, invoices, and updates
  • Managing returns, refunds, exchanges, or replacements

3.2 Customer Support

  • Responding to inquiries and support requests
  • Providing after-sales assistance
  • Managing customer accounts (if applicable)
  • Handling complaints or service-related issues

3.3 Marketing & Communications

  • Sending promotional emails, newsletters, updates, and offers (only if you opt in)
  • Providing product announcements or limited-time deals
  • Improving the relevance of marketing communications
  • Managing email subscription preferences

You can opt out of marketing communications at any time by using the unsubscribe link in our emails.

3.4 Website & Service Improvement

  • Analyzing usage patterns and website performance
  • Improving website functionality, content, and customer experience
  • Monitoring and preventing fraud, abuse, or suspicious activity
  • Ensuring platform stability and security

4. Sharing & Disclosure of Information

We do not sell or rent your personal information. However, we may share your information in the following situations:

4.1 Service Providers

We may share your information with trusted third-party partners who assist us in operating our business, such as:

  • Payment processing providers
  • Shipping and logistics partners
  • Email communication and marketing platforms
  • Website hosting and IT service providers
  • Analytics providers (such as website traffic monitoring tools)

These third parties are only permitted to use your information to perform services on our behalf and are contractually obligated to protect your information.

4.2 Legal & Regulatory Compliance

We may disclose personal information if required to do so in order to:

  • Comply with applicable laws, regulations, legal proceedings, or lawful requests
  • Enforce our website policies, terms, or agreements
  • Protect the rights, safety, and security of our customers, business, and the public

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to applicable data protection laws.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enable website functionality and improve user experience
  • Remember your preferences (such as cart items and login details)
  • Analyze website performance and visitor activity
  • Improve marketing and advertising relevance (where applicable)

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we take reasonable measures to protect your data, we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location and applicable data protection laws (including UK GDPR where applicable), you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data (subject to legal obligations)
  • Object to or restrict certain data processing activities
  • Withdraw consent for marketing communications at any time
  • Request data portability where applicable

To exercise these rights, please contact us using the details provided in the Contact section below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies separately before providing any personal data.

9. Age Restriction

Our products and website are intended for individuals aged 18 years or older. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided personal information to us, please contact us and we will take appropriate action to remove such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy regularly to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: